Frequently asked questions

Fairytale Tour – 2021 Edition

All the answers you need about our events

Questions COVID-19

 

Yes, masks must be worn by all participants aged 12 and over.

All our Christmas markets are outdoor. The layout has been designed to ensure distance and to allow safe walking. In addition, hand washing stations are located at each of the entrances and masks must be worn by all participants aged 12 and over.

Questions from visitors

 

At the Grand Marché de Noël (Quartier des spectacles), our four-legged friends are welcome, as long as they are kept on a leash. At the Montreal Christmas Village (Atwater) and the Jean-Talon Christmas Market, however, they are not allowed (MAPAQ regulation), even if they are kept on a leash. Please note that disabilities assistant dogs are always allowed.

All our sites are accessible to pushchairs and people with reduced mobility.

For the planet, choose sustainable transportation such as bicycle, metro or bus. More details can be found on the dedicated web page for each event: Village de Noël de Montréal, Marché de Noël de Jean-Talon and Grand Marché de Noël de Montréal.

All our events are free and open to everyone.

Questions from exhibitors

 

It is perfectly possible to apply to attend one or more weekends at one of our events.

We strive for diversity and seek to offer visitors a unique and specific experience at each event. However, it is possible to occupy a chalet at several of our events if your products are original and popular with the general public

In the case that Public Health decides to close events, we allow exhibitors to either be refunded the number of days cancelled with a 20% fee, or to automatically carry over the cancelled days to the next edition of the event regardless of the rental prices in effect that year.

It is common for visitors to want to handle, smell or try the products you offer as part of the buying process. It is your obligation to make hydro-alcoholic gel available at your chalet for customers to wash their hands before handling the items. Also, if the product lends itself to this, such as cosmetics, feel free to prepare samples in advance to give to customers.

The last pre-pandemic edition of the Christmas Village attracted 106,000 visitors over 12 days, while 500,000 people visited the 3rd edition of the Great Christmas Market in the Quartier des spectacles.

Can’t find the answer to your question?

 

Don’t hesitate to send us an email, we will be happy to answer you!

    Étalage d'un artisan au Village de Noël de Montréal, situé au marché Atwater.